Strategic Overview

VISION
A seamless, integrated transport system and safer communities for socio-economic growth and development.

MISSION
To provide safe, accessible, efficient, and sustainable transport services, and to intensify the fight against crime and corruption through partnerships with stakeholders.

VALUE STATEMENT
The values of the department are rooted in the Batho Pele principles:

  • Integrity: All employees commit to rendering services with honesty and sincerity, maintaining the highest ethical and moral standards without compromising the truth.
  • Openness and Transparency: The department acts visibly and openly, explaining decisions without compromising confidentiality. Customers are informed about available services, ensuring accountability and communication.
  • Accountability: The department takes full responsibility for its policies, actions, and decisions, remaining answerable to communities and stakeholders.
  • Responsiveness: Officials respond to the call of duty with care, urgency, and dedication.
  • Consistency: Services are provided consistently at a high standard, ensuring equal opportunity for all stakeholders.
  • Value for Money: Services are delivered economically and efficiently to ensure citizens receive the best possible return.
  • Redress: Customers who are aggrieved while receiving services have the right to an apology and compensation where appropriate.

LEGISLATIVE MANDATES
The Department of Transport’s SDIP (Service Delivery Improvement Plan) is guided by the following mandates:

  1. The Constitution of the Republic of South Africa, Act No. 108 of 1996
  2. Public Service Act, 1994
  3. Public Service Regulations, 2001
  4. Labour Relations Act 66 of 1995
  5. Occupational Health and Safety Act, 85 of 1993
  6. Public Finance Management Act, 1999
  7. Preferential Procurement Policy Framework Act, 2000
  8. State Information Technology Act No. 88 of 1998, as amended
  9. The National Archives and Records Service of South Africa Act, No. 43 of 1996, as amended
  10. Promotion of Access to Information Act, No. 2 of 2000
  11. The National Archives and Records Service of South Africa Regulations (R158 of 20 Nov 2002)
  12. Minimum Information Security Standards (MISS)
  13. Construction Industry Development Board Act, No. 45 of 2000
  14. Engineering Profession of South Africa Act, No. 114 of 1990
  15. National Environmental Management Act, No. 8 of 2004
  16. National Forest Fire Act, No. 101 of 1998
  17. Re-determination of Boundaries of Cross-Boundary Municipalities Act, No. 69 of 2000
  18. Northern Province Interim Passenger Transport Act, 1999
  19. The National Land Transport Act, No. 5 of 2009
  20. Administration and Adjudication of Road Traffic Offences Act, No. 46 of 1998
  21. Limpopo Province Road Traffic Act, No. 5 of 1997
  22. Road Traffic Management Corporation Act, No. 20 of 1999
  23. Urban Transport Act, No. 78 of 1977
  24. White Paper on the Transformation of Public Service, 1995
  25. White Paper on Transforming Public Service Delivery, 1997
  26. White Paper on Human Resource Management in the Public Service, 1995
  27. The Guidelines on South African Code of Conduct